Returns & Exchanges

At d'Alba official home, we want you to experience the full luxury of our white truffle skincare with complete confidence. If you are not entirely satisfied with your purchase, we offer a 30-day window for returns and exchanges on items in their original condition.

1

Initiate Your Request

Log into your account or use our guest portal to submit a return request within 30 days of receiving your order.

2

Prepare the Package

Carefully pack the unused items in their original packaging, ensuring all protective seals and free gifts are included to qualify for a full refund.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our team verifies the condition of the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing